General Policy for Priess Pro

Online Shopping

When you receive email confirmation that your items are ready, you have 7 days to pick them up in store.

In-Store Pick-Up

You must present photo ID and a copy of the email confirming that the order is ready for pickup.

No goods will be dispatched unless these conditions have been met.

Limitation of Liability

Please note that the information presented on www.priesspro.com reflects the data available to Priess Pro at the time the site content was compiled. The information it contains is the best we have been able to retain on all the subjects covered. Despite all the care taken by Priess Pro in this aspect of the site, errors may have crept in.

The Priess Pro site and the information it contains are not subject to any implicit or explicit warranty. For a precise description of the product, please refer to the text appearing in the product description of the illustrated product.

Priess Pro reserves the right to cancel any Web order at any time without notice.

Inventory

Priess Pro cannot guarantee that these products will be available at all times. Despite the care taken by Priess Pro, errors may occur. In the event of a price or product availability error, it will be corrected in our system as soon as possible. Some products may differ from the image displayed in the detailed product description on the site. Priess Pro will not be held responsible for stock shortages or delays in supply.

Pricing Policy

Priess Pro reserves the right to modify the prices of items advertised on its website at any time and without prior notice. All prices posted on the website are in Canadian dollars and are for information purposes only. The prices of items advertised on the Priess Pro website may differ from the prices displayed in the various stores, for the same items. Prices for the same items may also differ from store to store. Certain additional charges may also apply in store.

Payment / Online Shopping

You can pay online by MasterCard or Visa credit card by entering the cardholder's name and the address shown on the statement in the online purchase process.

For credit card purchases, information is transmitted via SSL to Paysafe for authorization. PCI standards will be respected. Priess Pro reserves the right to verify the validity of the transaction with the cardholder.

When you buy online, full payment for your purchase is taken at the time you place your order.

Federal and provincial taxes are calculated at the rate in effect at the time of purchase. All amounts are in Canadian dollars.

Order Cancellation Policy

To cancel a purchase made through the Priess Pro website, simply contact the store selected at the time of purchase, Monday to Friday, 8 a.m. to 5 p.m. and Saturday, 9 a.m. to 4 p.m. Please refer to the order number on the e-mail you received.

Priess Pro reserves the right to cancel a Web purchase at any time before the item is picked up in store or shipped, without prior notice.

Legal Warranty

The Consumer Protection Act provides a warranty on all goods you buy or rent from a merchant. The goods must be fit for the purpose for which they are normally used (section 37 of the Act) and for normal use for a reasonable period of time, which may vary according to the price paid, the terms of the contract, and the conditions of use (section 38 of the Act). For more information on this legal warranty, visit the Office de la protection du consommateur website at www.opc.gouv.qc.ca.

Transaction Security

All information you transmit on this website is processed by an encryption system called Secure Socket Layer (SSL). As soon as you visit a secure page, your browser will display a message indicating that the document you have requested is protected, and specifying that the information you transmit on this page is encrypted to ensure confidentiality; the address of this page will begin with "https".

During an online purchase, the payment page is sent to Optimal Payments Plc's verification service, so Priess Pro does not hold the banking information submitted on its systems.

While we use industry-standard means to protect our website and your personal information, the Internet is not a completely secure environment. The measures we implement are appropriate to the type of information we collect. However, we cannot promise that your use of our website will be completely secure. We encourage you to exercise caution when using the Internet.